Shipping
Orders received by 12 noon (CST), Monday-Friday, will ship out the next business day. All orders received over the weekend (late Friday, Saturday and Sunday) will be processed on Monday and shipped out on Tuesday. If we have any difficulty fulfilling your order or have any questions, we will email or call you.
Return
At Katz Coffee, we live by our values of exceptional quality and service. We strive for perfection in every cup and we stand behind the quality of our products. We take every measure to ensure that our coffee exceeds specialty coffee standards by cupping (taste-testing) all of our roasts to assess quality and flavor. We want to be sure that you enjoy every cup.
If you are dissatisfied with the quality or freshness of any KatzCoffee.com product, please contact us at 713-864-3338 or by email (include your daytime phone number in your email). Whenever possible, we will work with you to exchange your coffee with a replacement guaranteed to match your expectations of perfection.
Thank you.
