If your transaction was declined, but you see a charge on your card, please be advised that this is not actually a charge. While viewing your credit card account online an authorization request will appear the same as an actual charge. However, this is not an actual charge is typically disappears from your account within 24 hours.

With an authorization your bank places a hold on the funds, but does not release them to us till we capture the funds. Funds are not captured till the time of shipment. Once we cancel an order a void is sent to your bank electronically telling them to release the hold on the funds and clear the authorization from your account. Your bank should act upon the void from between 1 to 5 business days. Unfortunately voids are not acted upon immediately by most banks. This is not something we have control over. It is up to your bank how long they take to carry out the void issued.